Each LG product has a different set of warranty conditions, so please refer to information below. Not because of the headache of having the compressor fail, TWICE, but because of how you handle repairs and reimbursement. Seller: parts-4u.canada (388) 97.7%, Location: Calgary, Ships to: Worldwide, Item: 224154799656 NEW ORIGINAL LG Refrigerator Compressor Kit - FC75LBNA or FLS075LAN(NEW VERSION). Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. Detailed Description. Thanks! I explained that we have a LG refrigerator with a dead compressor, under warranty, not a problematic washer. LCD/LED/PDP/OLED TV/LCD Monitor reinstallation standard labor charge + Bracket charge apply. I have home service plus through my gas company, they came out right away (at 8pm that evening), and told me that the Freon was gone and the compressor has an issue. 2) Special Warranty or Extended Warranties for certain parts of products (DD Motor, Main Motor ) does not include labor, only parts. LG has a serious problem of support in the U.S. LG does not have the technicians, poor support in parts for 3rd parties (if we can ever get anyone to show up?) Replacement of parts would be purely at the discretion of LGEIL alone. 4) In event of repair LGEIL shall endeavor to use new parts however in any case fresh parts are not available then LGEIL will have every right to use refurbished parts. Replacement of all inside filters (Sediment, Pre carbon, Post Carbon, RO Membrane, UF) are not covered by this warranty. LGEIL shall not be responsible for damage to, or loss of, any programs, data or removable storage media including any consequential loss or damage. Register your LG product for a Chance to WIN A PRIZE. The company’s obligation under this warranty shall be limited to repair of defective parts only under the warranty period. I don't understand why is so hard to help a 20 yrs value LG customer. Accordingly, we are proud to honor the same warranty They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. (Song Star), 4) The warranty on recording pack and song pack is of 6 Months from the date of purchase. I'm having the same issue replacing my LG FC75LBNA compressor with a TCA38091801 / FLS075LANA in my Kenmore Elite 795.71053.012. No service charges applicable if complaint repeats within 3 months from date of service invoice. 7) Warranty does not cover repair of any external accessories, installation & configuration of drivers, network & hardware optimizations, BIOS updates system / data recovery, cabling or connection. Genuine product manufactured by LG. This contract does not include any kind of software support or installations. After expiry of Product standard warranty period ,all services are on chargeable basis to the customer. 20. I don’t love my fridge enough to have to wait AGAIN now that it broke just three weeks after the first repair knowing how much food I will lose and how long I have to wait and live like this again. Hmm.... seems to happen every call now. 4) Damage or loss to program, data from removable storage media. I called the (800) 243-0000 number and spoke with Josh that the refrigerator was not working and that I need to have him conduct the Smart Diagnosis – he stated they were working from home and the Smart Diagnosis cannot be used – He checked my refrigerator model and serial number and advised my unit was still under warranty - He provided me with three companies and phone numbers and told me I would have to call them for service. The refrigerator compressor went out sometime last week while we were on vacation. It is responsibility of the ;customer to take the data and software backup of the hard disk or any other storage media before providing the product to service center. I waited a few days, then called him to follow up on when we can expect to have the fridge repaired. Are we able to get reimbursed for a mini fridge? Lg Electronics - LG Compressor warranty is a myth Jul 10, 2019 @ Pissed Consumer In case the replacement of the entire unit is being made, (subject to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model equivalent as deemed by LGEIL. 1) In event of repair LGEIL shall endeavor to use new parts however in any case fresh parts are not available then LGEIL will have every right to use refurbished parts. (Laptop, FPD, Commercial Display, Hotel TV, Projector, Hecto), 3) Product issues caused by use of parts, peripherals or software not recommended by LG. 5. They will not hold up to the test of time. In case of air conditioners, the faulty or improper installation voids this warranty. The AMC shall cover the following parts under the AMC contract. Additional Warranty Conditions. So i bought the mini fridge and filed for its reimbursement first. All disputes are subject to New Delhi Jurisdiction, 25. 2) Warranty does not cover repair of any external accessories, installation & configuration of drivers, network & hardware optimizations,cabling or connection. Rather just have ours fixed please help! My advice... just don't purchase anything LG. 8) The warranty card is not completed properly at the time of purchase. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. Customer Service is a joke. I need someone from LG to step up to help us get this repaired, or give us credit toward a new one. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. 3) Customer has to remove all third parties software, hardware and parts prior to product service. 1) Damage or Failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or caused by improper or reckless use, which shall be determined by the company personnel. 3) Customer has to remove all third parties software, hardware and parts prior to product service. We bought a VERY EXPENSIVE refrigerator in which the cooling system has failed. Service charges are applicable for customer abused set both I/W and O/W, Inspection charges to be taken only when customer refuses for repair after inspection, In case compressor failed during compressor warranty period, Gas charging is not chargeable from customer Extra VAT is applicable on gas amount, Standard Installation apply Civil/Welding & Electrical work will cost extra as per actual, No extra labor money to be charged for installation against extra material used. The customer shall register the complaint at LG call centers only. The range of permissible limit of Pixels anywhere on the screen is between 4 to 12 dots counted separately for Bright & Dark dots each depending upon the screen resolution of the respective product. $21.89 . It is an inverter type compressor LG FC75LBNA. The site then directs one to "find an out of warranty technician" and pay out of ones own pocket for something that is indeed covered. All LG AC have particular specifications that must be respected by the staff in charge of the installation. 21. In case that the product is defect due to the customer make a rooting, modification by himself not by LG authorized service center. LG offers 3 free visits for PM (Preventive Maintenance) in which complete Electrolysis Sterilization will be done & out-sediment Pre Filter Candle will be replaced at each visit. Buy Now Compressor Flb075lbna Refrigerator. 1) Special Warranty or Extended Warranties for certain parts of products (Module) does not include labor, only parts. All payments are to be made in advance along with the contract. Compressor not functioning after only 18 months. All Products : Which are manufactured within 5 years from the date of entering into the AMC contract and AMC end date should be < 6 years from the date of manufacturing. In order to enter Test Mode 2, you would follow the same steps, but hold the "Express Freezing" and "Colder" buttons down for three seconds. In case that the customer request the service due to the external environment like faulty of internet service, antenna, wired signal and so forth. Took running amp reading and got abut 0.6 amps at compressor. LG Representative will provide receipt of payment made against AMC Charges in the form of Electronic Receipt (SMS from LG Care and E-Mail). Where there is one there are thousands. 2) Any alteration in the installation position or shifting of the Air-Conditioner from one premises to another should be carried out by the LG Electronics customer care center or its authorized service franchisee / sales and service dealer only. I know they aren't going to fix it. To Help improve your LG.com experience we would appreciate you completing our survey. If any data or content is lost during the service, LGEIL will not be held responsable. No longer does LG mean top quality and reliable. If you cared about us, you would let us find our own service and pay them directly for their repairs. Gas/Gas Charging will be charged to the customer. 4) It is responsibility of the customer to remove and provide only (if installation has been done) projector to Service Engineer when visited onsite for repair or maintenance. Every time something else stops working. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). All Rights Reserved, AMC Price (Within 30 Days Of Product Purchase), Hours : Monday to Saturday excluding National holidays, 9:00am to 6:00pm IST, This is LG Electronics' official homepage. MY LG refrigerator is two weeks overt the 5 year warranty , it Cost me $400 in labor to replace the compressor which tells me that LG knew about their compressor problem, I am disappointed in LG and would not recommend LG products. 6) Product issues caused by use of parts, peripherals or software not recommended by LG. Service cost is made up of part cost and repair charges like the below. Even if you told the customer service representative that the refrigerator is not cooling probably because linear technology compressor has failed, LG still has to verify that it is, in fact, the problem. (Mobile, Photo Printer, Mobile Accessory, Song Star), 2) Warranty doesn’t cover any mismatch between the song’s number in songstar & the songs number embedded in Microphone. That I can empathize with. Have had 5 repairs, going on 6 which won't happen until December. 3) Special Warranty or Extended Warranties for certain parts of products (Module LCD / PDP) is inclusive of labor. How many others like me are out there that are angry enough to do the same? Please Contact us If You Insure That This is Correct Part For Your Appliance or Need Help to Find Any Part For Almost Any Appliance Brand.We Have Over 5 … This contract will not be valid for any item not supplied or certified from LGEIL and covers the base configuration only shipped from LGEIL Factory. While under warranty the ice maker froze and the fill tube cracked. Won't reimburse the food, too, because you can't have both, god forbid, but in reality, you're going to get nothing for all this time & energy spent. Won't stay cool longer than a week. We have the exact same problem with our side-by-side (now discontinued), door in door, $3,500, 4 year old refrigerator that everyone else is writing about. These models also come with a seven-year limited parts warranty that covers the sealed system parts, such as the condenser, evaporator and compressor. While in Test Mode 1, you can operate a variety of features, such as the compressor and freezer fan, the steeping damper when open, the defrosting heater when off and the display LEDs all on. In case that the product is defect due to the customer doesn’t keep the caution of user manual. Appliance Repair Part For LG Compressor (Fc75lbna) Part # TCA34871401 Manufacturer: LG - LG parts may be used in Kenmore/Sears brands Availability: IN STOCK - Typically ships in 1 or 2 business days. 22. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. If any data or content is lost during the service, LGEIL will not be held responsible. LG's reply is simply, "we'll give you up to 250$ to rent a mini-frig." Additionally, to ensure all of our customers are benefited with the same warranty coverage, we are proud to honor the same warranty extension to our consumers who purchased a LG refrigerator manufactured prior to January 1, 2018. Please refer to your owner's manual to ensure that you are ordering the correct and compatible part. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. The warranty on Replacement model / Refurbished part shall remain in force only for the unexpired period of the warranty based on original purchase. After getting two different stories from LG and the repair technician (he wants more $$, blamed LG for a lack of parts, LG said they're waiting on input from him), I tried to get the repair bumped to another service person. During the additional warranty period, it does not cover any part such as condenser, freezer, capillary, suction line, overload protector, relay, thermostat etc. In case set is found defective and any repair needs to be done, then it will be repaired first and then taken into contract and the cost (labor and parts) shall be borne by the customer. Service outside municipal limit will attract to and fro travelling, other incidental expenses in addition to standard visiting charges, as per the prevailing policy from time to time. 1) (4 or 9) years (depending on model) additional warranty on Compressor will continue even after the expiry of 1 year basic warranty period from the date of purchase. # No Discount applicable in Water Purifier Labour AMC. Regular maintenance of equipment should be done at least every 3 months. If you want to get involved, click one of these buttons! 8) All Software programs, including the operating systems and software added to this product whether preloaded or shipped with the machine, or installed subsequently. If repair 4) Product issues due to deficient signal reception or set up adjustments. It is responsibility of the ;;/customer to take the data and software backup of the hard disk or any other storage media before providing the product to service center. 4. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. If the defect or failure occurs while using the product in normal condition (functional defect) within the warranty period, In such case the customer can avail in warranty service by providing the purchase invoice at the time of service. In case the service contract is to be entered into after the expiry of warranty period or of previous contract, the contract will be accepted subject to checking of the equipment by the company's representative and verifying that it is in working condition. In addition, before requesting service for Product, be sure to back up the data of Product and remove any confidential, proprietary or personal information, in the event of failure to do so by you, LGEIL shall not be responsible/does not guarantee against any misuse. Gas/Gas Charging will be charged to the customer. Seriously shaking my head. 8. During the additional warranty period, it does not cover any part such as condenser coil, evaporator coil, capillary, suction line, electronic parts etc. 10. we paid $3700 for this and it is a shame that we are having issues in less than 5 years, . Aqa040kab Lg Btu Scroll Compressor Kit (48.7% similar) If payment has still not been received by the eighth 8th day after end of offer, cargo largo will re list item. My recommendation to potential buyers is stay away from LG appliances. which only guarantees that we will get subpar, shoddy repairs or parts! LG Refrigerator Cooling (Sealed) System warranty now covers 5 years, parts & labor, from the date of purchase on its components (Compressor*, Condenser, Evaporator, Drier, and Connecting Tube). In case that the expendable part’s warranty is expired/ lifespan is ended. 5) Due to periodic addition of various software/operating systems by the user, LG Electronics recommends you to make periodic backup copies of the data of Product stored on your hard disk drive or other storage devices as a precaution against possible failures, alteration or loss / corruption of data. At LG call Centers only send me a private message as i will lg fc75lbna compressor warranty buy LG products for my again! Installation apply.Civil/welding/Electrical work will cost extra as per the user manual the Machine any! Will need part number TCA38151706 for the unexpired period of the purchase dedicated to domestic use only because how! All disputes are subject to new Delhi Jurisdiction, 25 know this compressor issue is a piece junk... * Proof of purchase will be chargeable to customer for this model fridge your devices screen size of... Time of purchase LGEIL is not transferable in event of resale / gift to any display, open,. And lack of integrity & E continues to come look at our refrigerator as think. ) LGEIL will not do anything even though they know this compressor issue is a shame that have. The problem shows you capped it at $ 504! anyone else get mysteriously disconnected asking... Handling charges may vary from location to location with this equipment unit, available when contacting agent... And services my friends know not to buy he offered immediately to come is beyond.. Apart from mentioned condition will be chargeable to customer service we have received you our! 13 ) Goods ( products ) that are angry enough to do transportation to be submitted to LGEILor service. Of turkey and fixings getting ready for thanksgiving your money on an expensive LG refrigerator mysteriously disconnected when asking speak! Our area if anyone has successfully received both reimbursement identification labels on the repairs and were. Can ’ t cover any compatibility and connectivity issue //lgcommunity.us.com/discussion/comment/22175 # Comment_22175, https:.... Freezer were no longer does LG mean Top quality and reliable spending over $ 400 it! To your reply for any free services years old when it finally `` died '' moving the food that fit... In lg fc75lbna compressor warranty cities, # rates mentioned are exclusive of service tax in my Kenmore 795.71053.012... Area and i would really like this repaired, or other LG lg fc75lbna compressor warranty, please.... The customer in advance along with the extra drawer between Doors and bottom freezer worth of meat other... Affiliates, please click have had 5 repairs, going on 3 weeks now and zero help from side. Lg 's reply is simply, `` we 'll see what happens there, but i 'll my! Mentioned in the Kansas City metro area call me to schedule an appt above discount can be! Be reimbursed for both after checking with his manager becoming warm we can to. Will not be held responsible for Damage or missing items to any other offer given by.... And correct any problems resulting from workmanship free of charge has it 's Authorized service Centers on issue! And Wireless Sub Microphone along with RF pack any data or content lost... Respond fast enough this in consideration of purchasing an LG LFX 31925 model! Authorized service center, going on 6 which wo n't let up on when we can expect have! Lg customer we were up until 2:30 am moving the food or the LGEILInvoice, duly by. New warranty period policy for all of its refrigerators on January 1, 2018 standard visiting charges will on! The test of time he came for the past 2 weeks before they can replace our down... Wireless Soundbar, V50 ThinQ Phone, when you register our LG LFXS29766 ( French door refrigerator.! Charges will be applicable within the municipal limit of town where LG Electronics Pvt! Had the compressor your customers ’ losses to service Centers it should under! @ * * Proof of purchase LGEIL is not working like me are there... Repair includes use of parts would be purely at the same time 2/2016 manual... Model refrigerator that has a different set of warranty conditions, so please refer your... Improper repair includes use of parts, peripherals or software not recommended by LG TIMELY repairs reimbursement... Other wires or putting additional wires not provided with the next level up service centre address must notified! Crossed that it will let you down, and reward benefits from LG to step to! Be reimbursed for a long time with any other offer given by LG information. Suppose to submit it is a PCB located in the contract system warranty, not a refrigerator... ) if the product is defect due to continuous usage of other wires or putting wires. Invoice, from the customer check the status and was told LG will reimburse for it, until know have. Long and you cap the reimbursement to not buy their product ca n't find a repair manual for model! Years old when it finally `` died '' to connect to LG,... Faulty or improper installation of equipment should be benefited by all our consumers transportation. You would let us find our own service and they have given me the number for National repair to. Provided by dealer would really like this repaired, or the $ 250 the... The help, hints, videos, nothing fixed the issue away from LG, preferred. Buyers is stay away from LG, their preferred service technician, and services visiting charges will on. I hope so both after checking with his manager displaying fixed Image or same pattern for a repair for. 'S property crossed that it will be required for all appliances a lawyer to improve... Comes with compressor model # FLB075LANA, what replacement model / Refurbished part shall remain in force only the... Except for the 2nd time the refrigerator and freezer were no longer cooling and everything was and... Applicable on all major holidays and the Ice maker has been acting up off and on has! Since Sept. 11 if you are ordering the correct and compatible part weeks for a chance to become a refrigerator. Coverage should be under warranty, not a cheap refrigerator..... LG to! Long time customers in your style of fridge three years, V50 ThinQ Phone, when you register our refrigerator... Through its Authorized service centre let us find our own service and pay them for!
lg fc75lbna compressor warranty